EDLP 628 Assessment, Evaluation and Continuous Improvement (3)
This course provides an introduction to program assessment and evaluation as it pertains to instructional and non-instructional programs within the workplace. Program assessment will be discussed as a response to identified needs (gaps in results) and as an opportunity to capitalize on as-yet-unrealized niches. The identification of internal and external assets and liabilities is combined with job-task analysis to develop a case for solution identification and selection. The course will conclude with an examination of various approaches to program evaluation that allow performance improvement solutions to be improved, maintained or abandoned as required.