Frequently Asked Questions (FAQs) | Pepperdine University | Graduate School of Education and Psychology

Frequently Asked Questions (FAQs)

Contact Information

Pepperdine University
GSEP Financial Aid Office
6100 Center Drive, 5th floor
Los Angeles, CA 90045
310.568.5775
Fax: 310.568.5755
Email: gsepfaid@pepperdine.edu

Financial Aid in Wavenet

For instructions on how to view financial aid application status, financial aid eligibility, and Accept/Decline financial aid awards, view the WaveNet Financial Aid Guide.

Applying for Financial Aid and Eligibility

I completed my FAFSA. Is my file now complete?

Yes, but we may need additional documentation from you, such as a copy of your birth certificate, certificate of US Naturalization, Social Security card, etc. If this is the case, the Financial Aid Office will request additional documentation from you via email. The required documents will also be listed in the "To Do" section of your Wavenet Student Center until you submit them. Please respond right away to requests for additional documentation; a delay in submitting the required documentation will result in a delay in the processing of your financial aid.

How do I obtain a tax return transcript?

A tax return transcript can be obtained in three ways:

  • Online at irs.gov
  • Call 800.908.9946
  • Mail or fax a printed Form 4506T-EZ, which can be printed from the IRS website at irs.gov

Do I need to maintain good academic standing in order to remain eligible for financial aid?

Yes. You must maintain academic progress at Pepperdine University in order to remain eligible for financial aid. You should consult academic program descriptions in the GSEP Academic Catalog for specific details. In general, if your GPA falls below a 3.0, you have one term to raise it to 3.0 before losing eligibility for financial aid and being dismissed from the program. You may regain eligibility by earning a GPA of 3.0; however, aid eligibility is not retroactive. Aid eligibility will resume in the term after the GPA of 3.0 is achieved.

How do I know what I have been awarded?

The Financial Aid Office will send you an Award Notification email to your Pepperdine email address after you have submitted all documentation and your file is complete. The email will contain instructions to log into your Wavenet Student Center, view your financial aid awards, and accept, reduce, or decline your financial aid awards.

What if I need additional financial aid?

You may be eligible for a Federal Direct Graduate PLUS Loan. The Graduate PLUS Loan requires credit approval from the U.S. Department of Education and it is generally available to students who do not have adverse credit. Please contact the GSEP Financial Aid Office at 310.568.5775 or gsepfaid@pepperdine.edu to confirm the amount for which you are eligible, and we will process the loan for you.

I have a high income. Do I still qualify for aid?

Yes. The Federal Direct Unsubsidized Stafford Loan is not based on need. Students must still complete a FAFSA and the financial aid application process in order to borrow a Federal Direct Unsubsidized Stafford Loan.

What happens if I decide to take fewer classes/units?

If you enroll for fewer units than anticipated, it may affect (reduce) your financial aid eligibility. You must contact the Financial Aid Office to determine if your aid will be affected.

I have a poor credit history. Do I still qualify for aid?

Yes. The Federal Direct Stafford Unsubsidized Loan is not based on a credit history. Students are eligible as long as they meet the general eligibility requirements for federal financial aid and are not in default on a prior student loan. To apply for financial aid, please visit the Financial Aid homepage.

Do I qualify for the GRE fee reduction program?

Educational Testing Services (ETS) provides a Fee Reduction Program for individuals who demonstrate financial need. A limited number of GRE Fee Reduction Certificates are available for individuals who meet eligibility requirements. A Fee Reduction Certificate may be used for one GRE revised General Test and/or one GRE Subject Test. Individuals who receive GRE Fee Reduction Certificates will be required to pay 50 percent of the full test fee. For the most up-to-date test fees, please visit: www.ets.org/gre.

Eligibility Criteria:

  • You must be a United States citizen or resident alien.
  • You must be a non-enrolled college graduate, have applied for financial aid, and have an ISIR that indicates self-supporting status and an Estimated Family Contribution (EFC) of not more than $1,900.
How to Apply:
  • If you meet the eligibility requirements outlined above, contact the Financial Aid Office at GSEPfaid@pepperdine.edu to request a Fee Reduction Certificate.
  • Once your eligibility is established, the Financial Aid Office will issue you a Fee Reduction Certificate, as well as a copy of your ISIR showing your EFC.
  • Read the directions on the GRE Fee Reduction Certificate carefully before mailing your test registration to ETS. Please allow up to four weeks for processing and mail delivery.

Individuals who have met the eligibility requirements and received a GRE Fee Reduction in the past year may retake the GRE revised General Test and/or a GRE Subject Test with a Fee Reduction without submitting a Fee Reduction Certificate and a copy of their ISIR. Download the Declaration of Eligibility and follow the instructions on the form.
Note: ETS will not accept letter requests, photocopies, and faxes of Fee Reduction Certificates. Fee Reduction Certificates are not retroactive and cannot be replaced if lost or stolen.

Student Loans

What if I want to borrow less than the amount I have been awarded?

When you view your financial aid awards in the Wavenet Student Center, you will have the option of declining or reducing the amount of student loans that you have been awarded.

What is the interest rate on the Federal Direct Loans?

For Direct Loans disbursed on or after July 1, 2016, the interest rate for Direct Unsubsidized Stafford Loans is fixed at 5.31% and the interest rate for Graduate PLUS Loans is fixed at 6.31%. For more information, see the Federal Student Aid website.

Can I defer my undergraduate loans?

Yes. As long as you are enrolled in at least half-time status at an accredited college or university, your student loans are eligible for deferment (repayment of the loans is deferred). Pepperdine University reports your enrollment status to the federal government for loan deferment purposes several times each term.

What if I need additional financial aid?

You may be eligible for a Federal Direct Graduate PLUS Loan. The Graduate PLUS Loan requires credit approval from the U.S. Department of Education and it is generally available to students who do not have adverse credit. Please contact the GSEP Financial Aid Office at 310.568.5775 or gsepfaid@pepperdine.edu to confirm the amount for which you are eligible, and we will process the loan for you.

Tuition / Refunds / Student Accounts

When will I receive my financial aid and when is tuition due?

If your financial aid file is complete before the start of the term, your aid will be disbursed during the first week of classes each term. Any financial aid in excess of your tuition and fee charges will be refunded by the Student Accounts office after the add/drop period of each term.

Tuition is due the day after the last day of the add/drop period each term. If you have completed your financial aid application, including Entrance Loan Counseling and the MPN (if necessary), AND your financial aid covers your tuition, you do not need to make a payment. The Student Accounts office will consider your pending financial aid.

If financial aid does not cover your tuition, you must make payment arrangements for the balance due each term. For more information, go to Student Accounts.

How do I know how much I owe or if I will receive a refund?

Tuition rates can be found on the Program Costs page. We also provide a Tuition Calculator to assist you with the calculation. Use the following equation to determine your balance due/refund each term:

TUITION COST (# of units x per unit rate) - FINANCIAL AID = BALANCE DUE/REFUND

For updated student account information go to the Student Center in Wavenet and click on the "Account Inquiry" link in the Finances section.

Why is my refund check amount less than what I expected?

A 1.051% origination fee is deducted by the U.S. Department of Education for processing your Federal Direct Stafford Loan (or 4% for the Graduate PLUS Loan). Origination fees are automatically deducted from the total amount that you borrow at each disbursement to the school; therefore, the net amount that is credited to your student account will be 1.051% (or 4.204% for a Graduate PLUS Loan) less than the total amount you were awarded. Please note that you must repay the total amount that you borrow, including origination fees.

What if I need additional financial aid?

You may be eligible for a Federal Direct Graduate PLUS Loan. The Graduate PLUS Loan requires credit approval from the U.S. Department of Education and is generally available to students who do not have adverse credit. Please contact the GSEP Financial Aid Office at 310.568.5775 or gsepfaid@pepperdine.edu to confirm the amount for which you are eligible, and we will process the loan for you.